We’ll Takes Care of Your Business | SERVPRO® of Temple & Belton

3/22/2024 (Permalink)

SERVPRO sticker on window

We know that our community wouldn’t be half as great without the amazing businesses that keep us fed, comfortable and entertained in the Temple and Belton area. We have a lot to be grateful for! We also know just how much work it takes to run a successful business and that you have to wear a lot of hats to keep things running.

It can be exhausting thinking of all of the things you have to do on a daily, weekly and monthly basis! Thankfully, you don’t have to do everything on your own. SERVPRO® of Temple & Belton proudly offers our restoration and cleaning services to the commercial properties and businesses in the area. 

Our Emergency Restoration Services

While it may seem like you are prepared for any number of disasters, thanks to your extensive planning and training. However, situations can take you by surprise at any point! Flooded basements, fire damage in the break room or a destroyed roof due to a fallen tree in a heavy storm can leave behind extensive damage and a lot of questions for your staff and customers. 

Our team is trained in large loss recovery, and we can quickly get your business restored. We know that every minute that you are closed can affect your bottom line, so we do whatever we need to do in order to help you recover. 

We have worked with all kinds of properties, including universities, office spaces and hospitals, as well as small family businesses. We will put as much attention and detail into the smaller projects as well as the larger ones.  

Our Cleaning Services

We would bet you didn’t start your business or become the manager just to dedicate your spare time to cleaning, but those projects are vital to keeping your space sparkling and healthy for your employees and customers. Let our team take over these duties for you!

We can handle any sort of specialized deep-cleaning needs that you have as well as routine cleanings like duct work, carpet cleaning or even odor removal. We have the tools and specialized equipment to ensure your space is spick and span in a short amount of time. 

Biohazards and Reconstruction

Sometimes the unexpected can take us by surprise, but other times it can lead to something more serious or even dangerous on your property. Our biohazard team is trained to handle any sort of biohazard situation on your property. We can do everything from tackling a sewage leak to cleaning up after a trauma or crime scene.

On the other end of the spectrum, we can also help you finally tackle that addition that you have been dreaming of. We have a full-service construction crew that can help you build or reconstruct any part of your building or property. If you dream it up, we can make it come to life.

Our local businesses are what make our community great! Contact SERVPRO of Temple & Belton today to schedule one of our commercial services. 

How To Help Your Clients Navigate Storm Services

8/16/2022 (Permalink)

For Storm Restoration call SERVPRO

Ways To Help Your Clients Navigate Storm Services

When a storm occurs in a place like Temple, TX, your office is overwhelmed with calls about storm restoration. In order to satisfy your insurance clients, you have cultivated a list of preferred vendors in their area who you know will work well with their coverage options and provide effective services. But what sets one restoration team apart from another? Here are some ways to help your clients navigate storm services.

1. Choose Local Franchises

Encourage your client to choose a storm restoration company that is local but that has strong backing. After a storm, many local businesses and individuals will be seeking help, so it's important to choose a company that has the backing of a larger corporation to ensure that they will have access to the supplies that are necessary to help your client with their project.

2. Value Communication

Especially when making initial contact, the first impression is important. Only recommend a storm response team that has a proven record of answering customers' calls and communicating with them openly and honestly about the time frame for providing services. It's also necessary that a restoration team keeps good records throughout the entire project and initiates follow-up calls with your client. Your client should never have to wonder about the status of their restoration.

3. Trust the Training

Emphasize companies that have a background of training their staff completely before assigning them to flood damage restoration jobs. Anyone can run a shop vacuum or a pump, but your client is depending on you to help them find restorers who are knowledgeable and experienced when it comes to properly dry out a structure so that business can continue. A franchise that is required to meet corporate standards for each employee's training can more easily guarantee that any staff member they send to a site will represent that company well by providing superior services.

Be thoughtful and thorough when you advise your insurance clients about their options for storm restoration help in their area.

Oh No, Toilet Overflow! Here's How To Be Prepared When Sewer Damage Strikes

5/1/2022 (Permalink)

Whatever the nature of the problem, SERVPRO's experts can identify the cause and remedy the sewer damage situation quickly and safely.

Oh My, There's A Toilet Overflow! When Sewer Damage Occurs, Here's How To Be Prepared

Commercial buildings aren't immune to flooded toilet issues. Sewer damage can occur anywhere, considering a sanitary sewer system connects all sources of wastewater. This includes residential, industrial, and commercial. If something goes awry with the sanitary sewer, you may see an excess amount of water coming out of your toilet — and in a variety of colors. Here's why it's important for you as a business owner to be knowledgeable and prepared when damage to the sewer system is suspected.

Possible Reasons Behind a Toilet Overflow

Sanitary sewer overflows occur when raw sewage is released back into the system. Sometimes, it even backs up into commercial buildings. There are a variety of reasons for SSOs, including:

• Clogged pipes
• Tree root invasion of the sewer system
• Pipe collapse
• Improper design of sewer
• Breaks in the line
• Power outages
• Defects in the system
• Defacing of public property

The EPA states that anywhere between 23,000 and 25,000 SSOs occur yearly in the United States. Sewer damage is common, but it's slightly less common to see this manifest into a flooded toilet in your place of business. In this case, you need to know what to do to mitigate the issue before it becomes costly.

How To Be Prepared

If you notice any sort of toilet overflow, it's best to contact your local sewage cleanup experts in Marlin, TX. Each insurance company has a preferred vendor, so it's best to pick a trusted remediation expert such as SERVPRO that has corporate ties and the right resources available.

The worst-case scenario is contacting your sewage company, getting a quote from a company that your insurance doesn't cover, and having to pay out of pocket.

Once you've decided on the professionals preferred by your insurance provider, they can come in and do an inspection. There are three categories of contaminated water: clean, gray, and contaminated.

Depending on the source of the overflow, you could be dealing with clean water. However, if not taken care of swiftly, this can quickly degrade into the gray or contaminated category.

Whatever the nature of the problem, SERVPRO's experts can identify the cause and remedy the sewer damage situation quickly and safely.

What To Expect During SERVPRO’s Fire Restoration Process

2/10/2022 (Permalink)

If your home suffers soot and smoke damage after a house fire, give SERVPRO a call. Our team of fire damage experts will restore it efficiently.

What To Expect During A SERVPRO Fire Restoration

When a client has experienced a fire in his or her Temple, TX home, the claims and restoration process can be a lengthy one. In order to save time and energy, working with one company through each step, from inspection to mitigation, can make everything go more quickly and easily. Here is what you can expect from SERVPRO when you use them for fire restoration.

1. Beginning the Process

Once you have contacted the damage restoration specialists about the emergency, you will receive a response within an hour. They are available 24 hours a day, so you won’t have to wait. After you’ve provided the necessary information, they will send a team to inspect the damage.

2. Inspection and Assessment

Before they can begin the fire rebuild work, an inspection will need to be done to assess the damage. This will allow the professionals to determine the best way to begin work. They will provide a briefing for you and your client so that you know what to expect during the course of restoration.

3. Mitigating the Home

Mitigation is an important part of fire restoration and will be done before any repair work can be started. During this stage, they will take steps to prevent further damage to the home. Depending on the extent of the damage, this can include boarding up doors and windows as well as placing tarps on missing roof areas.

4. Cleanup and Sanitization

Any items that can be restored will be cleaned and sanitized. This might include furniture, children’s toys and stuffed animals and paper documents. They will also remove any lingering smoke odors from the home.

5. Restoring the Home

The final step in the process is restoring the structure of the home. If the damage is extensive, they will reconstruct any highly-damaged areas. They will also do any minor repairs like installing new carpet and painting walls.

Because SERVPRO is there for every step of the fire restoration process, they are a great choice for rebuilding services. Both you and your client can feel confident that everything will go smoothly and quickly.

How To Keep Mold From Growing Back

1/27/2022 (Permalink)

Mold infestation discovered in a home in Rosebud, TX.

How to Prevent Mold Re-Growth

Mold spores are everywhere. They are in the air you breathe and can be found on various surfaces. Therefore, if you buy a device at the hardware store to detect black mold, the detector is likely to register the presence of fungus. It is impossible to remove all mold from an area. Visible mold growth, however, can be remedied. Mitigation by certified professionals decreases the likelihood of the mold returning.

Mold Growth

Mold needs three things to grow:

• Moisture
• Food (such as dirt or other organic matter)
• A place to land
  
  

Mold cleanup will likely be needed if your home in Rosebud, TX, floods and you don't have the water damage fixed right away. It only takes a day or two for black mold to start clinging to surfaces and growing. If you attempt to clean up the fungus without addressing the moisture problem, the mold will probably return. After you take care of the excess water and make sure your home's humidity level is below 45 percent, technicians can tackle the mold.

Mold Mitigation

Mold remediation starts with assessment and ends with the restoration of the areas and surfaces affected. Mold mitigation experts begin the process by testing to see where the mold problem is. They can then contain the area, cutting off airflow so the issue doesn't spread. Some surfaces can be cleaned, but if the mold has been embedded into the materials, they will have to be replaced. Any belongings that show signs of mold must also be cleaned. After the growth is removed, technicians restore the room so that it looks "Like it never even happened."

While it's not possible to completely rid your home of mold spores, you can take measures to eliminate black mold growth. Hire certified specialists for remediation, and the problem is unlikely to return.